Account & Data Deletion Request
At ClassBatch, we respect your right to control your personal and educational data. In full compliance with Google Play Developer Policies on User Data & Account Deletion, you have the right to request permanent deletion of your account and all associated records.
Option 1: Delete Account Instantly In-App (Recommended)
You can delete your account and all stored records directly from inside the ClassBatch Android application without waiting:
- Open the ClassBatch app on your Android device.
- Go to Profile Settings (tap your profile icon).
- Scroll down and tap "Delete Account & Data".
- Confirm the deletion prompt. Your account, created batches, attendance logs, notes, and scores will be permanently deleted from our servers instantly.
Option 2: Submit a Web Account Deletion Request
If you no longer have access to the app or prefer to submit a deletion request via email, you can send an account deletion request directly to our support team:
📧 Email Account Deletion Request
Send an email to our data privacy team at:
Email: [email protected]
Subject Line: Request to Delete ClassBatch Account
Details to Include: Your registered Name and Email / Phone Number used in the app.
What Data is Deleted?
Upon account deletion, the following data is permanently purged from our Google Cloud databases within 48 business hours:
- User Profile: Name, Email, Phone Number, and User Role (Teacher/Student).
- Batch Data: Created batches, student rosters, subject lists, and pincode listings.
- Attendance Records: All historical daily attendance entries.
- Notes & Files: Uploaded PDF study notes, lecture worksheets, and question papers.
- Exams & Scores: Online quiz results, test marks, and report cards.
- Chat & Discussions: In-batch discussion messages and pre-admission inquiries.
Data Retention Period
Once deleted, your account and data cannot be recovered. We do not retain backup copies of deleted user data.